Privacy Policy

1. Introduction

UyJoy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email, phone number, password
• Identity Verification: Government ID, selfie photos
• Profile Information: Profile photo, bio, preferences
• Payment Information: Bank details, payment card information
• Communications: Messages, support requests, feedback
• Property Information: Photos, descriptions, addresses (for landlords)

We automatically collect certain information:

• Device information (type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Location data (with your permission)
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify user identities and prevent fraud
• Send notifications, updates, and marketing communications
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Other Users: Profile information visible to facilitate bookings
• Service Providers: Payment processors, verification services, cloud hosting
• Legal Authorities: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption (SSL/TLS), secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and dispute resolution.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at privacy@uyjoy.uz.

8. International Users

UyJoy is based in Uzbekistan. If you access our services from outside Uzbekistan, please be aware that your information may be transferred to and processed in Uzbekistan. We comply with applicable data protection laws, including GDPR for EU users.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: